What we do

Managed servers:
Keep critical IT services available through proactive management of your server infrastructure. We provide service support for a wide range of technologies including Microsoft Server products, and offer remote server monitoring for your peace of mind.

Managed network:
Remove the complexity of managing your network infrastructure. We provide service support for a wide range of networking products including LAN, wireless, firewall, load balancing, content filtering, and WAN optimisation platforms.

Managed devices:
Service support for the variety of devices, including desktops, laptops, tablets and mobile devices. We simplify user device support and manage the integration of new devices into your existing systems.

User support:
We will provide all aspects of support for your staff, from assisting them with day to day IT support through to network administration tasks such as managing their mailboxes, user accounts and application access.

Dental software support:
Your dental software is critical to the day-to-day running of your practice. We provide service support for installation, upgrades, integrations and data management for a wide range of applications including Oasis, Dentrix, Kodak, Panda Perio and Sirona products.

Data protection:
Protecting your company data is a key concern. We will manage the daily protection of your data and ensure that data can be retrieved as and when required, specialising in full practice back-up solutions and disaster data recovery.

Plan for Perfection

Prior to service commencement, a comprehensive management process plan is initiated to ensure that technological and technical resources are implemented as smoothly as possible.
While not the complete list, these activities include:
• Audit and creation of support documentation for your environment
• Service delivery time lines and implementation strategies
• Customized installation plans to ensure minimum practice downtime

 

Key benefits of Managed Services
• Maximise “Return On Investment”
• Reduce risk
• Simplify management of IT
• Access new technologies
• Access diverse and specialised IT skills

Specialising in

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